International Jobs 2024 | Jobs In Serbia 2024. Serbia is the country of Southeastern Europe which is providing the jobs related to the field of Travel Administrative Assistant in Serbia.
| Publish date: | 30-04-2024 |
| Organization: | ICRC |
| Location: | Serbia |
| Last Date: | 09-05-2024 |
| Category: | Travel Administrative Assistant |
Description: International Jobs 2024 | Jobs In Serbia 2024
Professional Experience required / Certifications / Education required
- 2 or more years related Business Travel experience or equivalent combination of education and experience.
- Good knowledge of the English language (written and spoken) is a must.
- Knowledge of French and/or Spanish (written and spoken) is an asset.
- Overall understanding of technology platforms, GDS functions, Microsoft applications and MS Office Package is a strong asset.
- Computer skills, including Microsoft Office suite, SharePoint, and HCL Notes.
- Strong organizational and communication skills.
- Ability to work effectively in a fast-paced and multicultural environment.
- Commitment to upholding organizational values and promoting compliance with policies and regulations.
- Motivated by the humanitarian work.
Additional information
- Type of role: Administrative Assistant 1 (800009)
- Working rate: 100%
- Location: BSSC (Tresnjinog cveta 1, Belgrade)
- Length of assignment: Open-ended
- Type of position: Resident (The vacancy is open only for persons with Serbian citizenship or personal work permit in the Republic of Serbia)
- Application deadline: 09.05.2024.
Accountabilities & Functional responsibilities
- Support Travelers: Assist travelers in resolving issues related to travel policy, processes, and tools, either by resolving cases independently or escalating them to the appropriate team.
- Guidance and Booking Assistance: Provide guidance to end users on completing bookings online or offline, occasionally performing bookings on their behalf. Ensures data quality standards are met including reporting elements and traveler profile information. Follows best practices for booking and issuing tickets. Takes the initiative to solve problems and reports solutions to management.
- Tool Administration and Technical Issue Resolution: Serve as the administrator for various travel tools, including traveler profiles database, travel approvals, and hotel bookings systems. Diagnose and escalate technical issues to the appropriate support team when unable to resolve them independently.
- Policy Compliance: Ensure adherence to travel policies and regulations, escalating cases of non-compliance as necessary. Ensures service delivery and customer satisfaction. Supports organization objectives, technologies, and initiatives. Upholds company policies and procedures; makes suggestions for quality improvements or efficiencies.
- Data Management and Improvement: Identify discrepancies in travel system data and collaborate with relevant teams to rectify them. Contribute to the enhancement of travel policies in coordination with the ICRC Travel Management Team.
- Communication and Follow-Up: Ensure timely follow-up on all messages and correspondence related to work, liaising with relevant stakeholders and departments.
- Monitoring and Optimization: Monitor challenges in travel processes, propose solutions for improvement, and contribute to the optimization of strategies.
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